Rusty Stumps Scale Models is a 'retirement'
company. We, not the company, are retired. We will
do our best to ship your order as soon as
possible. Please allow two to three business days
from order date to shipping. On larger orders this
can take a bit longer as we manufacture everything
we sell and do not keep large inventories.
ALL shipping from Rusty Stumps Scale Models is
done through US Postal Services (USPS). Only on
special request (additional cost involved) do we
use FedEx or UPS package shipping. If you provide
a proper email address you will receive automatic
email notification when your order is shipped
which will include a tracking number. You can then
enter the tracking number HERE
and track your package as it makes it way to you.
INTERNATIONAL SHIPPING: All
international orders, outside the United States,
are shipped US Postal International. We CANNOT
TRACK packages once they leave the US Postal
Service. You must contact your Postal System
CUSTOMS OFFICE and give them the US Postal
Tracking number. Don't contact us as there is
nothing we can do to help, sorry.
CANADA & MEXICO customers:
ALL our products are manufactured in the USA. The
NAFTA treaty allows for these items to be shipped
to your country DUTY FREE. All packages are
clearly marked on the outside with "Made in the
USA" for this reason.
We do not attempt to make profit on
shipping charges. In order to calculate
shipping as best we can it is done on a single
item. When you purchase multiples it possible the
shipping costs seem high. If when we ship it is
found that the estimated shipping charged is
excessive, generally $1 - $2 USDA or higher we
will refund the excess difference to the payment
method used, credit card, PayPal, etc. On some
shipments the shipping charges are actually less
that what was estimate. Those we absorb.
NOTE: We do not Backorder.
Orders will be held until all items on the order
are ready to ship. This includes orders for items
such as re-issue or pre-orders of new kits that
aren't ready to ship but are still in production.
If you require these additional items to be
shipped separate then they need to be placed on a
Scale Models sold our laser cut detail
products and all our kit products
to www.rail-scale-models.comYou can go to
this website to purchase the
Shingles, Door & Windows as well as the
other such products we offered in