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Rusty Stumps does not have open accounts.

All orders must be paid in full before any order is shipped. No C.O.D. orders accepted.

We prefer that you place your order on-line. This helps eliminate errors and saves time.

Understand, calling and have us enter your order or credit card information, it is still entered on-line by us. All payment transactions except checks/MOs are done 'on-line'. We have a 64 bit security system to protect transactions.

   

If you have any issues trying to finalize your order please email us at info @ rustystumps.com

 

 

 

Secure Payment methods available through our On-Line check out system:

Understand that our Check-Out Cart and our entire website (when you are logged into your account) is protected with a 1,024 bit Security Certificate. All credit/debit as well as PayPal transactions are processed an additional security certificate. What does all this mean, it means that all your activity on our website, while the URL in the upper left corner reads "https://", is encrypted when set and received over the internet. This is a very secure system and we monitor it continually.

 

NOTE: We do not save your credit card or PayPal information within our computer system. Only basic information is retained, Name, Address, Email. etc.

 

SPECIAL NOTE: Sorry, we can not accept Postal Money Orders from outside the USA. Also, we can not accept Western Union Checks or Money Orders.

This has come about by either excessive fees or the refusal of the bank to accept these methods of payment.

No matter which payment method you choose, PLEASE enter your order on-line through our Shopping Cart secure payment system. Thank You.

 

2.

ON-LINE - Credit Card entry right at check out - All Major Credit Cards Accepted.
   

Checkout:

 

Rusty Stumps offers the ability to enter you credit card information right as you checkout with no need to call us. This is a SECURE service so there is no chance of your information getting into the wrong hands through the internet.

We use a 1,024 bit security code system. At checkout time just look at the site URL at the top of your browser and you will see https:\\www.rustystumps.com....That is your assurance that the transaction is secure. You can click on the padlock where it is displayed to see our certificate authentication.

Just choose CREDIT CARD On-Line from the payment method drop-down list and when you get further along you will be prompted for the necessary information. This speeds up the transaction as Rusty Stumps is immediately paid and so we will process your order fast speeding it on to you far quicker than phoning us.

 

1.

Pay Through PayPal - Use your PayPal account to pay for your purchase.

   

A fast method to get your order on the way to you. If you have a PayPal account just select that from the Payment Method list when it is show at checkout time. Because payment is made instantly your order will generally go out faster.

     
 

3.

Credit Card by Phone or Email - All Major Credit Cards Accepted.

    We accept credit cards by phone or through the Email.  We prefer you make payment on-line, read note at top.
   

Phone:

Complete the order on-line and select "Phone with Credit Card" from the payment methods selection. This will place your order into our system then just call us. 

Understand, this phone is also our home phone.

(317) 595-9489 between 9 am and 8 pm Eastern Standard time, Mon. to Fri. ONLY. PLEASE, do not call on Sunday. We can't guarantee someone will be available at all times. Leave a phone number on the answering machine and we will call you back. Note: RUSTYSTUMPS will be the credit card vendor noted on your bill.

Understand, ALL credit card procession is done on-line through our website be it by your or by Rusty Stumps Scale Models.

   

Email:

Complete the order on-line and select "Phone with Credit Card" from the payment methods selection. This will place your order into our system then just email us using the following directions. 

DO NOT EMAIL all your credit card information in ONE email as this can be intercepted too easy.

Send us two or three emails dividing your Credit Card Number between them. Put the Expiration Date in one of the emails and the Security Code from the back in the second. Your name and address are already on your order.

NOTE: If your Credit Card billing address is different than your shipping address be sure to tell us that, either on the order, or in one of your emails.

EMAIL TO: info @ rustystumps . com  NOTE: Remove the spaces in the previous email when you enter it in our email system.

 

4.

Send a check or money order - Slowest shipping.

   

If you choose this method please make your check or money order payable to Rusty Stumps Scale Models

   

mail to:

Complete the order on-line and select "Mail Payment" from the payment methods selection. This will place your order into our system then just make out your check and send to: 

Rusty Stumps Scale Models

6785 Cherry Blossom W. Dr.

Fishers, IN 46038 USA

Your order will be automatically placed in the Rusty Stumps database when you checkout from this website. The order will remain  pending till the receipt of your check or money order. It's possible orders processed this way may take an additional 10 business days to process while your check clears the bank.

NOTE: You can also send credit card information through the mail. Just be sure it's on the inside of a folded piece of paper so it can't be read through the envelope.

 

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